New User Creation Fails With NullPointerException Error

(Doc ID 2272595.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 15.0.1 and later
Information in this document applies to any platform.


New user creation fails with NullPointerException error when SECURITY_AUTHENTICATION_METHOD is set to 2 in CONFIG_SYSTEM table.


Steps To Recreate:

1. Make sure the value for SECURITY_AUTHENTICATION_METHOD in CONFIG_SYSTEM table is set to 2.
2. Login to SIM and go to Admin -> Security -> User Maintenance -> Create. Fill up the necessary fields for the details about creating a user and click on ‘Save’.
3. System throws above NullPointerException.




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