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New User Creation in RSIM Fails With 'java.lang.NullPointerException' (Doc ID 2272595.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 to 15.0.2 [Release 15.0]
Oracle Retail Store Inventory Management - Version 16.0 to 16.0.2 [Release 16.0]
Information in this document applies to any platform.

Symptoms

New user creation fails with NullPointerException error when SECURITY_AUTHENTICATION_METHOD is set to 2 in CONFIG_SYSTEM table.

Error:

Steps To Recreate:

1. Make sure the value for SECURITY_AUTHENTICATION_METHOD in CONFIG_SYSTEM table is set to 2.
2. Login to SIM and go to Admin -> Security -> User Maintenance -> Create. Fill up the necessary fields for the details about creating a user and click on ‘Save’.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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