Billing Care : Adjustment Page Tab Issue (Doc ID 2272924.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

When on the page to perform a currency adjustment at account level, if the user enters amount and hits tab to move to the next input box rather than using a mouse click, upon submission, the billing care adjustment transaction fails with the below error in browser console.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Perform a currency adjustment at account level
2. Enters amount and hits tab to move to the next input box rather than using a mouse click
3. Upon submission, the billing care adjustment transaction fails with the below error in browser console.

Cause

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