Error While Doing Adjustment In Billing Care
(Doc ID 2272924.1)
Last updated on MARCH 25, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Customer Care
In Billing Care, when user is on the page to perform a currency adjustment at account level, if the user enters amount and hits 'tab' to move to the next input box rather than using a mouse click, upon submission, the billing care adjustment transaction fails with the below error in browser console.
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Perform a currency adjustment at account level
2. Enters amount and hits tab to move to the next input box rather than using a mouse click
3. Upon submission, the billing care adjustment transaction fails with the below error in browser console.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |