Return Tax for Item Is Wrongly Calculated Based on the Original Number of Sold Items and Not the Number of Returned Items
Last updated on NOVEMBER 16, 2017
Applies to:Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.
In Oracle Retail Point-of-Service (ORPOS), the return tax for item is wrongly calculated when the returned quantity is less than the original sold quantity.
Steps to Reproduce:
1. Scan an Item (ex: '4321'), modify the quantity to '9' and tender the transaction with cash.
Note that the Total Sales Tax is 37.83 .
2. Click Return button and scan the transaction from step 1.
3. Click Trans. Detail button, select the item and hit Next button.
4. Modify the quantity to 1, select a reason code and hit Next button.
The Total Sales Tax shown on the sale screen is (4.20).
Once you scan another item (ex: 1234), the Total Sales Tax is (37.31) while the correct value should be (3.68).
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