Last updated on JUNE 05, 2017
Applies to:Oracle Demantra Deduction and Settlement Management - Version 12.2.4 and later
Information in this document applies to any platform.
User was trying to clear a Settlement and received the below message, even though the Settlement was not linked to a Promotion:
"Settlement has already been linked to a promotion.
If this is incorrect, please use the Unlink method to remove
the current settlement-promotion link before linking to a new promotion"
STEPS TO REPRODUCE
1. Open Settlement Worksheet
2. Try to clear a Settlement
3. Receive the message
Due to this issue, users cannot clear the Settlement.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms