Unlinked Settlement Gets "Already Linked to Promotion" Error Message When It Is Not Linked To Any Promotion

(Doc ID 2273836.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Demantra Deduction and Settlement Management - Version 12.2.4 and later
Information in this document applies to any platform.


User was trying to clear a Settlement and received the below message, even though the Settlement was not linked to a Promotion:

"Settlement has already been linked to a promotion.
If this is incorrect, please use the Unlink method to remove
the current settlement-promotion link before linking to a new promotion"

1. Open Settlement Worksheet
2. Try to clear a Settlement
3. Receive the message

Due to this issue, users cannot clear the Settlement.


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