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POS - Change Order - Payout And Payroll Payout Is Accepting '000000.00 (Doc ID 2273979.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service 14.1.2  Payout and Payroll Payout functionality is accepting '000000.00 as amount.

The issue can be reproduced at will with the following steps:

  1. Log in to POS;
  2. Scan Item;
  3. Press Tender;
  4. Press More;
  5. Press Foreign currency;
  6. Select another currency e.g. EGP;
  7. Change the value to 0;
  8. Pay the remain amount by cash in local currency;
  9. Transaction is integrated to Retail Sales Audit (ReSA) using the retail Transaction Log (RTLog);
  10. ReSA generates an error due to tender equal to 0.

Cause

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In this Document
Symptoms
Cause
Solution
References


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