My Oracle Support Banner

Both Drug and Vaccine Icon Appear at Case Form Product tab header After Selected Drug Only License at Case Bookin (Doc ID 2274335.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

Issue:

Observing differences when same product/License selected.

1) A drug of console product is not having Vaccine license on Argus Console.
2) The same drug of console product is selected and appeared DR/VC tab when new case created by bookin.
3) The same drug of console product is selected and appeared DR tab only when drug added in Case Form screen that cases already created.


---------------------------------------------
WHAT IS WORKING
---------------------------------------------

3) The same drug of console product is selected and appeared DR tab only when drug added in Case Form screen that cases already created.

---------------------------------------------
ENVIRONMENT
---------------------------------------------
Argus safety v8.0.1

---------------------------------------------
STEPS
---------------------------------------------

Book-in a new case by Case Actions >> New menu.

Add a console product on Case Form >> Products.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.