Chinese Language Shows Inverted Question Mark (Doc ID 2274734.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.3.0 version, Web client (PC)

ACTUAL BEHAVIOR
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The input Chinese words are changed to inverted question marks.

EXPECTED BEHAVIOR
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Web Client should show Chinese words correctly

STEPS
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The issue can be reproduced at will with the following steps:
1. Logon Agile Web Client as any user
2. Switch user's preference Language to Simplified Chinese, Encode Type to UTF8
3. Edit user data, input any Chinese, click Save
4. Find the Chinese words are changed to inverted question marks.

Cause

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