Ticket Quantity Is 1 For All Items From The PO Which Are Not Received

(Doc ID 2274882.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

When using Print - Item Ticket Batch ticket qty is 1 for all items from the Purchase Order (PO) which are not received instead of using purchase_order_line..QUANTITY_EXPECTED


The issue can be reproduced at will with the following steps:

  1. Login to SIM;
  2. Go to Print - Item Ticket Batch - Create Batch;
  3. Pick Purchase order option;
  4. Press apply;
  5. Select PO which is not received, select Item Ticket format;
  6. Press Generate Tickets;
  7. Ticket qty is 1 for all items from the PO which are not received instead of using purchase_order_line_item.QUANTITY_EXPECTED .

Cause

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