Severe System Error Is Received When the User Tries to Save an Empty Note (Doc ID 2275110.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM), when the user tries to save an empty note from the Transfer Shipment Detail or the Transfer Receiving Detail screens, a Severe System Error message is received. The following is the details of the error message;

Steps to Reproduce:

1. In SIM, go to Main Menu -> Shipping/Receiving -> Transfer Shipment -> open any transfer.
2. Highlight one container in the list, click Notes button. Enter a note and press Save.
3. Click Notes button again and highlight the note created in steps 2.
4. Without entering any new note, click Save.
The Severe System Error Message is received.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms