Invoking M1-ActivityByHost Webservice Throwing Exception As Length Of Field Exceeds Limit With Multi-Byte Character Languages (Doc ID 2275298.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Integration

ACTUAL BEHAVIOR
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Invoking M1-ActivityByHost webservice throwing exception.

When invoking M1-ActivityByHost webservice in our ORS 2.3.0 environment, it is throwing an error due to size constraint in CUST_NAME field. Note, we are passing some values in Arabic language.

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Cause

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