My Oracle Support Banner

Threadpoolworker Encountering javax.net.ssl.SSLException Error Due To Missing "Dweblogic.security.SSL.protocolVersion" (Doc ID 2275388.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
OUAF/FW - Oracle Utilities Framework
TPW - Threadpoolworker
SSL - Secure Sockets Layer
IWS - Inbound Web Service

After re-configuring the environment to use SSL, the application comes up and IWS deploys.  However, the threadpoolworker (TPW) is no longer working properly.  Users are not able to use the Chooser or make appointment requests.

The following error is seen in the TPW log:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.