SA Search Is Not Implemented Properly (Doc ID 2275414.1)

Last updated on JUNE 17, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

 SA search has search Type but all options have Account ID in common. Ideally all these options should be mutually exclusive of each other. Because if we know Account ID then what's point in entering additional details like SA type or Address details.

Cause

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