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SA Search Is Not Implemented Properly (Doc ID 2275414.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

SA - Service Agreement

SA search has search Type but all options have Account ID in common. Ideally all these options should be mutually exclusive of each other. Because if we know Account ID then what's point in entering additional details like SA type or Address details.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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