Getting error in WXMaintainCSSUserAccount during account enrollment (Doc ID 2275831.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Utilities Customer Self Service - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

When trying to enroll an OUCSS user to a CCB account, CCB is returning the following error message:

 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms