Mismatch in Physical And Book Quantity If RUA is Done After the Stock Count Completion (Doc ID 2276118.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

After the stock count completion, if users performs an RUA then there is a mismatch in the  Physical And Book Quantity.
 
Steps To Recreate:

  1. Receive any purchase order in SIM
  2. Next day, Do Unit and amount stock count
  3. Day after stock count, do the adjust delivery for same received PO
  4. Check inventory , its updating SOH in SIM and RMS
  5. There is a mismatch between physical quantity and book quantity.

Changes

 

Cause

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