Enhancement Request: Ability to Add Address for Internal Accounts

(Doc ID 2276175.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Enhancement Request

Enhance MetaSolv Solution with the ability to add/update address information for Internal Accounts.


Recreation Steps

1. Create a Customer Account (Account Type = Billing).

2. Navigate to the Internal Accts tab.

3. Add an Internal Account record and note there is no option to enter address information.


4. Navigate to the Hierarchy tab and note there is an Address field, but the record cannot be updated.



Business Impact

Integrated environments parent (Billing) and child (Internal) accounts.  Each child account may have a different address and/or name too which is not possible to define in MetaSolv Solution.

 

Changes

 

Cause

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