Error While Cancelling Account With Expired Product

(Doc ID 2276385.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


Scenario :
Customer is trying to cancel the accounts which contain products that are cancelled.

1) Create an account which contains a product with a future expiration date
2) Bill the account normally until the product is expired.
3) Try to cancel the account in BRM and the below error occurs in the cm.pinlog



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