Email Statusing Setup run.bat Produces Error: "ERROR: BREBootStrap.xml was not found. Please make sure the JVM system property primavera.bootstrap.home is defined and set to the location of the directory containing BREBootstrap.xml" (Doc ID 2276524.1)

Last updated on JULY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to execute the email statusing service file run.bat, the following error occurs.

ERROR
-----------------------
INFO ---> Password for sending emails successfully read from properties file.
INFO ---> Password for reading emails successfully read from properties file.
INFO ---> Start initializing the P6 subsystem
ERROR: BREBootStrap.xml was not found. Please make sure the JVM system property primavera.bootstrap.home is defined and set to the location of the directory containing BREBootstrap.xml


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Unzip p6tm-email-service.zip in the ...EPPM_1\tmws folder.
2. Go into the extracted p6tm-email service folder
3. Double click "run.bat"
4. Error is displayed

Cause

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