Unable To Delete Documents With Submit and Approve Status (Doc ID 2276633.1)

Last updated on JULY 15, 2017

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to delete debit memo/credit memo documents in submitted status and credit request in approve status. It throws the below error:

Steps To Recreate:

1. Choose the below documents in Submitted and Approved status.

Credit memo – Cost Submitted
Debit memo – Cost Submitted

Credit memo – Quantity Submitted
Debit memo – Quantity Submitted

Debit memo – Tax Submitted

Credit note request – Cost Approved
Credit note request – Quantity Approved

2. Try to delete these documents.
3. System does not allow and throws the above error.

Cause

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