CCG 5.x :Please verify that TNS Entry for ERP Instance is specified in CCG Home Instance, ERP Instance is running, and System Password specified is valid

(Doc ID 2276670.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to create the table space in ERP Instance
the following error occurs.

ERROR
-----------------------
Please verify that TNS Entry for ERP Instance is specified in CCG Home
Instance, ERP Instance is running, and System Password specified is valid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the CCG
2. Administrator > Table Spaces > Add Table Space
select a table space and click on Save, update the password for SYSTEM and click on Proceed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure the table space for the Instance

Cause

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