Bill Factor Value Audit Issue (Doc ID 2276691.1)

Last updated on MARCH 12, 2021

Applies to:

Symptoms

On : 2.4.0.1.0 version, BI - Billing

Bill Factor Value Audit Issue

Problem Summary
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Bill Factor Value Audit Issue


Problem Description
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Scenario:

Audit Configurations made for following four tables.
- CI_BF (Bill Factor)
- CI_BF_CHAR (Bill Factor Characteristic)
- CI_BF_VAL (Bill Factor Value)
- CI_BF_CHAR_DST (Bill Factor Characteristic GL Distribution)

Steps followed to enable audit in each above mentioned table.
1. Add "CI_AUDIT" as Audit Table
2. Set Audit Program Type to "Java"
3. Set Audit Program as "com.splwg.base.domain.common.audit.DefaultTableAuditor"
4. Checked the available Audit Delete,Insert and Update checkboxes for table fields.

Error occurrence:
On Bill Factor Value screen on addition of any new value entry error occurs
with message "System error. Please see logs for more details."

Error Codes
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11001, 502

Cause

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