P6 Professional Client Is Printing to Gray Scale When Printer Is Selected for Color (Doc ID 2276720.1)

Last updated on JULY 24, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.6.0 and later
Primavera P6 Professional Project Management - Version 16.1.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When printing from the Project Management Professional Client, P6 is printing to gray scale when printer is selected for color.

EXPECTED BEHAVIOR
To have the ability to print to color.

STEPS
The issue can be reproduced at will with the following steps:
1. Select File Print while viewing Gantt Chart

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot print in color.

Changes

 

Cause

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