Document Not found In InfoManager (Doc ID 2276833.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Knowledge - Version 8.5.1.5 and later
Information in this document applies to any platform.

Symptoms

When unpublishing a document and re-publishing an earlier version the document disappears. e.g.

 

  1. Create a document and publish it out, and approve the WF becomes V1.0.
  2. Edit the document and publish it out, and approve the WF becomes V2.0.
  3. Edit the document and publish it out, and approve the WF becomes V3.0.
  4. Go to History and click V2.0 and click revert to this version. It creates V3.1.
  5. Again go to History and click V2.0, this time click publish this version.
  6. Click channel list page, the document disappears.

 

 

Cause

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