Messaging Server Error: Warning: Cannot Allocate Locker: Not Enough Space (Doc ID 2276885.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Information in this document applies to any platform.

Symptoms

Seeing the following in the default log:

[23/May/2017:11:39:50 -0700] mailhost impurge[6073]: Store Error: mboxlock: BDB2034 unable to allocate memory for mutex; resize mutex region
[23/May/2017:11:39:50 -0700] mailhost impurge[6073]: Store Warning: cannot allocate locker: Not enough space

$ mboxutil -lp user/imaptest*
[23/May/2017:15:52:43 -0700] mailhost mboxutil[17680]: Store Error: mboxlock: BDB2034 unable to allocate memory for mutex; resize mutex region
[23/May/2017:15:52:43 -0700] mailhost mboxutil[17680]: Store Critical: Unable to open mboxlock database: Not enough space

Everything seems to be working fine at the moment, except impurge and mboxutil.

There is an mboxutil -d process still running since 5 hours ago. The folder had over 2 million messages. It will run another few hours.

There is a small amount of mail in the queue failing like this:

23-May-2017 16:07:09.17 5030.5.211 ims-ms Q 31 accessmanager@abc.com rfc822;userA@abc.com userA@ims-ms-daemon /opt/sun/comms/messaging64/data/queue/ims-ms/009/ZUk6g6gcAUADo.00 <943012349.91985584.1495574168067.JavaMail.email@email.def.com> imsadmin 3 userA@abc.com System I/O error. Administrator, check server log for details. System I/O error. Administrator, check server log for details. 6660

And in the imta log:
[23/May/2017:16:06:15 -0700] mailhost ims_master[1160]: Store Warning: cannot allocate locker: Not enough space
[23/May/2017:16:06:15 -0700] mailhost ims_master[1160]: General Error: authuser_createmailbox amit_singh@abc.com/AlertMails-Prod failed, trying INBOX: System I/O error. Administrator, check server log for details.
......
[23/May/2017:16:07:09 -0700] mailhost ims_master[20528]: Store Error: Unable to auto create mailbox user/userA: System I/O error. Administrator, check server log for details.
[23/May/2017:16:07:09 -0700] mailhost ims_master[20528]: General Information: delivery for userA@abc.com deferred: System I/O error. Administrator, check server log for details.
[23/May/2017:16:07:09 -0700] mailhost ims_master[20528]: General Information: mailbox_deliver userA@abc.com Folder name reduced to empty string, trying INBOX
[23/May/2017:16:07:09 -0700] mailhost ims_master[20528]: Store Error: Unable to auto create mailbox user/userA: System I/O error. Administrator, check server log for details.
[23/May/2017:16:07:09 -0700] mailhost ims_master[20528]: General Information: delivery for userA@abc.com deferred: System I/O error. Administrator, check server log for details.
......


Cause

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