SPLIT RECEIPT OPTION IS NOT ENABLED IN THE DETAIL MATCH SCREEN (Doc ID 2277177.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.

Goal

ReIM 14.1

 

Why is the SPLIT RECEIPT option disabled in the detail match screen for the following scenario:

For a PO, there are 2 invoices for 1 receipt. While trying to split the receipt the option is grayed out.
 

Steps to Reproduce:
1) Create a PO for 2 items. Ship and receive.
2) Create two manual invoices with Cost Discrepancy
3) Summary/Detail match the invoice and Receipt.
4) In the Detail Match Screen, SPLIT RECEIPT button is greyed out.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms