Ending Crew Shift From Hybrid MCP Extremely Slow, Takes A Long Time For Shift Completion in MWM/ORS v2.3
Last updated on JUNE 20, 2017
Applies to:Oracle Utilities Mobile Workforce Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.3]
Oracle Utilities Framework - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 4.3]
Information in this document applies to any platform.
When users sign off their Crew Shifts from the MDT, it is typically taking around 5 minutes for the MCP to end the shift completely. In that time, the mobile user just sees a spinning icon, giving the appearance that the application has frozen. There seems to be minimal variance based upon the number of Assignments on the MCP. Even when there is only 1 Assignment, it can still take several minutes for the Shift to end completely.
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