ContentGroups Are Not Usable In Merchandaising Until The Server Is Restarted (Doc ID 2277233.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

Creating a content Groups of products, try to use it in a promotion deploying it, it is not appearing to be selected

The issue can be reproduced at will with the following steps:

1) Create a project in bcc, create a Content Group of products and deploy it.
2) Create a project to create a promotion in merchandaising. Use Buy item X get item Y template. Convert to advance the condition and Offer.
3) Change the Items to discount condition to every product. the Content Groups are appearingwhich is recently created.
4) Restart BCC server.
5) Repeat steps 2 and 3, and as you can see the Content Groups now appearing as option.

Cause

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