My Oracle Support Banner

Char Type TEMPLATE Has Changed Ownership From CM To C1 In Version 2.4 (Doc ID 2277239.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.4.0.3.0 version, ENV - Environment

ACTUAL BEHAVIOR  
---------------

One could creat char type TEMPLATE prior to the existence of the Owner Flag field in CCB in previous versions prior to 2.4
Product has always prefaced its Char Types with "C1-" or "F1-" to distinguish from customer created Char Types.  (Of the 93 current existing Base owned Char Types, only 6 do not begin with "C1-" or "F1-"  – all 6 were introduced with version 2.4).
 This Char Type is used by Bill Print and Interface jobs which would require multiple changes if one was forced to substitute and test a replacement Char Type.
 
Request that this Char Type be returned to CM so one can continue to use it for ongoing development.

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.