Summary Match for Prepaid Invoices Against its Receipts is Throwing An Error Message "Unknown"

(Doc ID 2277477.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Retail Invoice Matching - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to do summary match for prepaid invoices against its receipt,the following error occurs.

ERROR


Steps To Recreate:

Pre-requisites: match_total_qty_ind and total_qty_required_ind is N in IM_SUPPLIER_OPTIONS table.
1.Create an order.
2.Create 2 different invoices for the above order (one invoice for 70% of order amount and another one for 30% of order amount). In this case, invoice will contain only the invoice amount but not quantity.
3.Prepay both the invoices.
4.Ship and receive the order.
5.Summary match the above invoices against its receipt. Observe the error shown.

Cause

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