Unable To Download Merchandise Invoice Templates
Last updated on JULY 26, 2017
Applies to:Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.
When trying to download Merchandise Invoice template, it was generating a file with zero size.
The reim_server.out will show 1st attempt to download with the following error:
Steps to Reproduce:
1) Login to Oracle Retail Invoice Matching
2) Select Data Loading under Tasks
3) Select Download Template
4) Select Template Type "Merchandise Invoice"
5) Select Template "Merchandising Invoice With Details - No Tax"
6) Click Download
Notice that downloaded file "Merchandising Invoice With Details - No Tax.ods" has file size of 0.
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