My Oracle Support Banner

CDI Performance Problem With "Error Message: Query Timed Out" (11001, 409) And Accumulating Database Sessions Running M1-KpiForDsp-S-ServiceBean (Doc ID 2277606.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.3.0.1.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Admin Setup

ACTUAL BEHAVIOR
---------------
KPI Error Message: Query timed out

The KPI from the CDI screen is intermittently hanging. We have seen a handful of users where the KPIs are taking a very long time and eventually timing out.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.