CDI Performance Problem With "Error Message: Query Timed Out" (11001, 409) And Accumulating Database Sessions Running M1-KpiForDsp-S-ServiceBean (Doc ID 2277606.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Admin Setup

ACTUAL BEHAVIOR
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KPI Error Message: Query timed out

The KPI from the CDI screen is intermittently hanging. We have seen a handful of users where the KPIs are taking a very long time and eventually timing out.

Cause

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