My Oracle Support Banner

Bill Segment Details Not Shown In Trail Bill Screen After Disaggregation (Doc ID 2277760.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

If disaggregation process is executed after generating the trial bill, the bill segment details are not being shown in the trial bill screen.

Steps to reproduce

1. Execute the BILLOPEN and BSGENREG batch with Bill Generation Type as Trial. Trial bill would be generated and we are able to view the trial bill, 'Main menu> Financials > Trial Bill'.
2. Click on 'View', it takes you inside the trial bill screen where you have two tabs, 'Main' and 'Bill' segment. In the bill segment tab, all the bill segment details are shown.
3. Now execute the dis-aggregate batches (C1-DISTG,C1-IAENT,C1-PDTXN ,C1-TXNCU ,C1-DARSU ). All transactions are rolled back and billable charge are also deleted.
4. Now take the previously generated trial bill and go to bill segment tab. We now do not see the old bill segments only the recurring charges which were not dis-aggregated are shown in the screen. But the amount in the main tab shows the full bill amount.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.