Does RFM Allow to Choose a Specific PO NF For a RNF Created To Return Damaged Merchandise? (Doc ID 2277761.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Retail Fiscal Management - Version 14.1.2 and later
Information in this document applies to any platform.

Goal

Due to damaged or unexpected merchandise at receiving, RFM creates RNF NF at the end of physical PO receiving processing.
There are scenarios in which the supplier asks to return the merchandise of specific PO NF (a specific lot/serial number/certificate) or the supplier or client wants to return an entire PO NF (one or more different items) instead of having it split between different PO NFs.
This situation can happen at the physical PO receiving when the same item, same PO is in more than one NF under the same RFM schedule, or when the same item, different PO is in more than one NF under the same schedule as an example.

What are the possible ways to return the merchandise and does RFM allow to choose the PO NF to return from?

Solution

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