Defect: Unable to Import Folder Structure and Property CSV File to Create Empty Document (Doc ID 2277969.1)

Last updated on JUNE 18, 2017

Applies to:

Primavera Unifier - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Primavera Unifier Cloud Service - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Customer is trying to create Empty Document by importing Folder Structure and Property CSV file to create empty document, but found it failed with error message related to permission, while customer has set all the permission for the document manager.


EXPECTED BEHAVIOR
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Be able to create Empty Document by importing Folder Structure and Property CSV file


STEPS
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The issue can be reproduced at will with the following steps:
1. Access Unifier environment
2. Log in as Company Administrator
3. Open Shell
4. Go to Document Manager > Documents
5. Click on the menu - File > Export > Structure and Properties to get the template
6. Edit the template in order to create Empty Documents
7. Try to import the file, and get the status details file
8. Verified the Empty was not created and status details file reported Permission issue.
9. Issue received.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the product as expected.

Cause

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