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The Results Appear Hidden In The Search Bar (Doc ID 2278107.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
IE - Internet Explorer

On CCB v2.5.0.2.0

ACTUAL BEHAVIOR  
---------------
Searching in Errors and Consumption Details doesn't retrieve the results. These appear hidden in the search bar. Both in IE and Chrome.

EXPECTED BEHAVIOR
-------------------------
The portal displays all zones properly. The data explorer displays the result rows properly, i.e. it displays a scrollbar on the results table, if needed.

Business Impact
---------------------
Search results are unavailable.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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