The Results Appear Hidden In The Search Bar
(Doc ID 2278107.1)
Last updated on OCTOBER 06, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and laterOracle Utilities Framework - Version 4.3.0.1.0 to 4.3.0.3.0 [Release 4.3]
Information in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
IE - Internet Explorer
On CCB v2.5.0.2.0
ACTUAL BEHAVIOR
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Searching in Errors and Consumption Details doesn't retrieve the results. These appear hidden in the search bar. Both in IE and Chrome.
EXPECTED BEHAVIOR
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The portal displays all zones properly. The data explorer displays the result rows properly, i.e. it displays a scrollbar on the results table, if needed.
Business Impact
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Search results are unavailable.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |