Not Able To Login To The CCB Application With LDAP User

(Doc ID 2278204.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, SW - System Wide

You may be unable to login to the CCB application with a LDAP User, though you can successfully login to weblogic console. the following error may be seen:

No user profile found for authenticated user='user'


The issue can be reproduced at will with the following steps:
1. attempt to login to ccb with LDAP user


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