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Not Able To Login To The CCB Application With LDAP User (Doc ID 2278204.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Oracle Utilities Framework - Version and later
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
LDAP - Lightweight Directory Access Protocol


On CCB v2.

You may be unable to login to the CCB application with a LDAP User, though you can successfully login to Weblogic console. the following error may be seen:

No user profile found for authenticated user='user'

Is there a way of allowing CCB to accept the username in any case?


The issue can be reproduced at will with the following steps:
 attempt to login to CCB with LDAP user


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