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Unable to End or Cancel an Active Simple Promotion (Doc ID 2278291.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Retail Price Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to end or cancel an active simple promotion it goes back to active status again.

Steps to Reproduce

1. Create and approve a Simple Promotion without End Date, Department Level and for all stores.
2. Try to update the End date or Cancel the Promotion
3. Observe that after conflict checking, the promotion will go back to Active again.

Changes

 

Cause

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