Demantra Workflow Not Starting Process In DB - ORA-01502: index 'DM01.WF_PROCESS_PK' or partition of such index is in unusable state. (Doc ID 2278404.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1 version, Workflow

When attempting to launch Demantra Workflow from Workflow Manager, it is creating workflow instances in the workflow manager but nothing is running in database.
No entries were created in the wf_process_logs for the said workflow.
The the following error occurs in collaborator.log file:

ERROR
-----------------------
java.sql.SQLException: ORA-01502: index 'DM01.WF_PROCESS_PK' or partition of such index is in unusable state.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Workflow Manager.
2. Run any workflow.
3. The log file showed that the workflow was started and error out


Cause

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