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Attempts to Save the Current Set of Impacted Customers in a Switch Plan Intermittently Fails (Doc ID 2279006.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Utilities Network Management System - Version to [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version to [Release 1.12 to 2.3]
Information in this document applies to any platform.


When attempting to save the current set of Impacted Customers in a switch plan, there were intermittent failures.

These were in the NMS managed server log --

2017-05-09 15:01:29,607 ERROR swman.SwmanServiceImpl:171 - createImpactedCustomers failed
2017-05-09 15:43:50,178 ERROR swman.SwmanServiceImpl:171 - createImpactedCustomers failed
2017-05-10 09:11:13,467 ERROR swman.SwmanServiceImpl:171 - createImpactedCustomers failed

The error in each case pertains to a database ‘unique constraint’ error:

Internal Exception: java.sql.BatchUpdateException: ORA-00001: unique constraint (NMS.SWMAN_ISN_U01)

That constraint at was




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