Demantra Worksheet Designer Not Loading Spins And Hangs (Doc ID 2279097.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Users are not able to modify filters, aggregation or time in the worksheet designer because on clicking worksheet designer icons it just keeps running and doesn't load
This happened after a series group was configured
Java console shows

2017-06-15 20:34:32,444 CEST [thread applet-com.demantra.partner.client.main.PartnerApplet.class-2] INFO tunnel.general :: ODPM-50016: No proxy selected
2017-06-15 20:35:19,848 CEST [Keep_Session_Alive_Thread] INFO dpweb.connection :: ODPM-50002: Connectivity status is: 'Connected'
2017-06-15 20:35:27,139 CEST [DataLoaderThread] ERROR collaborator.querywizard.wizard :: ODPM-40468: Stop wizard when loading data
java.lang.NullPointerException
at com.demantra.bridge.server.utils.SeriesUtility.getNamesForGroups(SeriesUtility.java:221)
at com.demantra.bridge.server.utils.SeriesUtility.getSeries(SeriesUtility.java:100)
at com.demantra.bridge.server.utils.SeriesUtility.getAllSeries(SeriesUtility.java:52)
at com.demantra.bridge.server.SoapBridge.getAllSeries(SoapBridge.java:4354)
at sun.reflect.GeneratedMethodAccessor185.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
 

Solution

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