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RMS UI Should Allow to Create Complex Pack Item Even With Single Component Item (Doc ID 2279107.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.


RMS User Interface (UI) restricts the user to create a complex pack item with single components. It shows the below error:


Complex pack should contain more than one component.

Steps To Recreate:
1. Create a component item in dept 10, class 1, subclass 1.

2. Create a pack item in dept 11, class 1, subclass 10.

3. Add the component item to the pack item.

4. Approve the pack item.

5. An error message comes up stating the more than 1 component item is required for complex pack.




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