Error: "Error 500 -- Internal Server Error' When Selecting an Issue from the Projects Tab, Issues Page. (Doc ID 2279168.1)

Last updated on JUNE 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.12.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to select a Project's Issue from the Projects tab, Issues page, an "Error 500 -- Internal Server Error" occurs.

ERROR
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Error 500--Internal Server Error.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Web.
2. Select the Projects tab.
3. Select Issues.
4. Click on Issue Name.

Cause

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