Assigned TN's do not Populate on Order Preview Page
(Doc ID 2279227.1)
Last updated on MARCH 09, 2019
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
On : 6.2.1 version, PSR
ACTUAL BEHAVIOR
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Assigned TN's do not populate on preview
The MPTN and ALT numbers do not appear on the order preview.
EXPECTED BEHAVIOR
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The MPTN and ALT numbers do not appear on the order preview.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a PSR that has a DID trunk assigned to a service location.
2. Assign 10 TN's, set one as a MPTN and 9 as ALTS.
3. Finish the order and validate and close.
4. From the query monster window select the PSR and right click.
5. Choose Preview from the sub menu.
6. Select telephone number association.
7. No TN info is populated on the report.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |