Error Package Id Is Missing Is Displayed When Completing an Order

(Doc ID 2279475.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Pressing the Complete button after Show Eligibility in the Order page shows Package Id is missing. Pressing the OK button of the error message displays Action invalid multiple times and the expected SA is created.

Cause

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