Reactivated SA Does Not Show Up In The SA Drop Down List In Off Cycle Bill Generator Page.
Last updated on JUNE 26, 2017
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, ENV - Environment
Reactivated SA does not show up in the SA drop down list in Off Cycle Bill Generator page. This prevents the creation of an Off Cycle Bill for the reactivated SA. The OCBC page description indicates it is to include non-cancelled/non-closed SA’s – but this is not the case.
ZONE - C1-SAOCBGSR – needs to be updated to include Reactivate SA to the SA drop down list selection
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms