Reactivated SA Does Not Show Up In The SA Drop Down List In Off Cycle Bill Generator Page. (Doc ID 2279843.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.5.0.2.0 version, ENV - Environment

ACTUAL BEHAVIOR  
---------------
Reactivated SA does not show up in the SA drop down list in Off Cycle Bill Generator page. This prevents the creation of an Off Cycle Bill for the reactivated SA. The OCBC page description indicates it is to include non-cancelled/non-closed SA’s – but this is not the case.
 

EXPECTED BEHAVIOR
-----------------------
ZONE - C1-SAOCBGSR – needs to be updated to include Reactivate SA to the SA drop down list selection

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms