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'WSJournalQueue' And 'DBJournalQueue' Files Not Processed When Last Transaction Before Client Goes offline Is a Till Close (Doc ID 2279876.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms


In Oracle Retail Point of Service (ORPOS) , WSJournalQueue and DBJournalQueue files do not getting processed if the last transaction performed on the register before the server goes down is a Till Close.


Steps to Reproduce:

1.Open Store,  register, assign till and perform a transaction
2. Bring down POS server
3. Perform a Till close
4. Bring the client down
5. Bring up the POS server
6. Bring up the POS client

Observe that the Ejournals do not get processed from the WSJournalQueue and DBJournalQueue directories.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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