Scheduler Is Rejecting Updates 'Failed to write update for task' (Doc ID 2279992.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.3.0.1.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 2.2.0.3.13 to 2.3.0.1.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

The Scheduler is constantly rejecting updates and is not optimizing the jobs or shifts. Reassignment are halted.
It is constantly rejecting updates although the scheduler has been restarted.

The following error is observed in the logs:

- 201X-05-25 07:39:43,964 [ORS:SchedulerManager] ERROR (scheduler.process.SchedulerEventsUpdate) Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
- 201X-05-25 07:44:44,020 [ORS:SchedulerManager] ERROR (scheduler.process.SchedulerEventsUpdate) Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
- 201X-05-25 07:49:45,309 [ORS:SchedulerManager] ERROR (scheduler.process.SchedulerEventsUpdate) Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
- 201X-05-25 07:54:47,835 [ORS:SchedulerManager] ERROR (scheduler.process.SchedulerEventsUpdate) Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629
com.splwg.shared.common.LoggedException: Failed to write update for task 49995939444629

The issue may also be related to message stating, "Failed to select task XXXXXXXXXXXXXX, version X for update"

Cause

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