My Oracle Support Banner

Customer Updater Not Starting After App Configuration Republish (Doc ID 2280266.1)

Last updated on JULY 08, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  ECE 11.3.0.3.0 version, Customer data management

After certain changes in the app configuration made in charging-settings.xml and the JMX attributes updated, the process of starting customerUpdater throws below error:


STEPS
-----------------------
1. Modify connectionConfigurations in charging-settings.xml
   For example :
   move customerUpdater connectionConfigurations from 0th element (which is default) to 2nd element
   start customerUpdater

2. stop customerUpdater
   From jconsole, delete existing customerUpdater connectionConfiguration which is at 0th position, add customerUpdater connectionConfiguration, which will be 2nd element in connectionConfigurations
   start customerUpdater

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.