Deleting Folder Fails With "[NONEXISTENT] Mailbox Does Not Exist"
(Doc ID 2280474.1)
Last updated on JULY 10, 2024
Applies to:
Oracle Communications Convergence - Version 3.0 and laterInformation in this document applies to any platform.
Symptoms
When trying to delete a folder (that does not exist in Store), in Convergence an error is displayed as "[NONEXISTENT] Mailbox does not exist".
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
In an normal IMAP client (telnet localhost 143), create a folder "folder_1/sub_folder1". Make sure that "folder_1" does not exist first.
That should result in mboxutil showing like this:
notice that "folder_1/sub_folder1" exists, but "folder_1" does not exist. This is a perfectly normal/valid situation.
Now log in to Convergence and try to delete "folder_1".
It fails with "[NONEXISTENT] Mailbox does not exist".
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |