Generating Report Message Does Not Disappear When Running BI Reports In P6 Web (Doc ID 2280695.1)

Last updated on AUGUST 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.8.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 16.2.8.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When run a report in P6 Web Report page, there is window prompt with message 'Generating Report' and it does not disappear, until pressing F5 to refresh the page.
This will not affect report generation, the save report menu will show up at bottom of page, user can successfully save report.

EXPECTED BEHAVIOR
Generating Report message should disappear after report execution completes.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login P6.
  2. Go to Reports tab.
  3. Select one report to run.
  4. Save report menu will show up at bottom.

NOTE: a window prompt with message 'Generating Report' and it does not disappear.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot have the report running complete.

Changes

 

Cause

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