GL Statistics Amount Not Showing When Bill Factor Value Is Prorated

(Doc ID 2280862.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version,

ACTUAL BEHAVIOR
---------------
When a bill segment is generated with a rate having a calculation rule tagged as GL Statistical Qty and the referenced Bill Factor has a prorated value for the bill segment period, the Amount and Statistical Amount is not being calculated properly.

Patch 23621349, which was designed to address this issue, is installed, but the issue still occurs and can be replicated as follows:
1. Use SA 8414864188 and update with Classic Rate Schedule
2. Update the Meter Reading (713205862532) of the KW register to 8
3. Rebill latest Bill Segment (841487572220) of the SA
4. SQ is prorated via Bill Factor
5. GL Amount / Statistical Amount displayed incorrectly
6. Update the SA Rate Schedule to use the New Rate Engine
7. Rebill bill segment
8. SQ now prorating properly (Previous error is SQ not prorating properly)
9. Statistics Amount still not shown properly (other KW Value seems to work fine)

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms